Superficial-When animal odors are present in carpet or upholstery but there is little or no urine contamination - we apply a bonding/encapsulating deodorizer according to directions. We then proceed with carpet cleaning as usual. The bonding/encapsulating deodorizer will absorb odors on contact. Odors deeper in the tufts will be reached as we groom our prespray into the carpet.
Light-Apply an Enzyme Producing Deodorizing liberally to visible stains and other locations where we have detected urine with our High-Intensity Ultra Violet Light. We allow as much dwell time as practical. Effective dwell time can range from 20 minutes to a couple of hours for light contamination. Our Enzyme Producing Deodorizer can be working while we set up our truck mount carpet cleaning equipment. Our carpet cleaning service can clean the affected areas using the bonding/encapsulating deodorizer in our prespray as described above.
Moderate-As the extent of contamination increases, so do the choices and the necessity for complex treatments increases. The basic process will be described first. Then we'll discuss additional steps that may be used. We prespray any stains we have located with our High-Intensity Ultra Violet Light using a Urine Pre-treatment. This is an acid side product that breaks down the alkaline salts. For best results, we make a liberal application that will reach not only the stains on the surface but dried urine residues in the backing. We allow the urine pre-treatment at least 15 minutes dwell time. If all the carpet is being cleaned at this time, we go ahead with our carpet cleaning now. We include a step to work your pretreatment into the face fibers.
After completing the rinse and extract step, we saturate contaminated areas with Bonding/Encapsulating Deodorizer. For the best result, the Bonding/Encapsulating Deodorizer must come in contact with all the source of the odor. If the urine has reached the backing, the cushion and the subfloor then the Bonding/Encapsulating Deodorizer must also reach there. Be aware that the size of the stain on the surface will be significantly smaller than the area to which the urine has spread. As the urine reaches the backing it spreads horizontally before soaking through. On reaching the subfloor, the liquid again spreads laterally in addition to soaking into the flooring. What appears to be a 6" stain on the surface may have expanded to several square feet by the time it has penetrated the floor. We do not skimp on the application of the Bonding/Encapsulating Deodorizer. It must reach every place the urine went.
We use our Sub-Surface Extraction Tool to extract moisture from the spots we've treated. We thoroughly flush all contamination from the area by allowing additional water to flow to the spot while continuing to extract with the Sub-Surface Extraction Tool.
Severe-For complete odor removal in a severely affected carpet, an extensive treatment is required. Often a pet will "go" in the same general area for a period of a year or two or more before remediation is started. Considering the volume of urine deposited over time you can be sure that the cushion and the floor have been saturated.
Given the extent of contamination, we'll cover the steps necessary for complete odor removal. You and I can decide if it will be possible to skip any steps and still achieve an acceptable result.
1.Disengage the carpet. Turn back the carpet to expose the effected area. Some furniture moving may be required. The pad should be removed and thrown away. Inspect the floor. Wood floors should be cleaned followed by an application of your Enzyme Producing Deodorizer or they may be sanded. Concrete floors can be cleaned by wet mopping with Enzyme Producing Deodorizer. Floors should then be sealed with a pigmented shellac or a clear acrylic. Extend the application of the sealer at least 1' beyond contamination. While the carpet is turned back, we examine the tackless strip, baseboards and walls. Any contaminated materials must be removed and replaced or cleaned and possibly sealed. After the sealer dries replace the pad.
2. We treat both the front and back side of the carpet with a solution of your Urine Pre-treatment. Allow 15 minutes or more dwell time.
3.Extract affected areas, both front and back. This will clean the carpets including removing urine.
4. Reinstall the carpet.
5. Saturate spray the carpet with your Enzyme Producing Deodorizer. Allow the solution to dwell 20 minutes to 24 hours depending upon the severity of the odor. For best results, extract out the Enzyme Producing deodorizer. Drying time will range from 24 to 48 hours. Ventilate. The final result will be evident about 24 hours after the carpets dry.
6. Clean and deodorize other surfaces that may have absorbed odors over time. If male animals were in the home, check for urine on vertical surfaces such as walls and furniture. A Bonding/Encapsulating Deodorizer can be used on upholstery, in wall cleaning solutions and for many other surfaces. Change the air return filters in the HVAC system. Check to see if the air handling system could be redistributing odors. If so, then the ductwork may need cleaning as well.
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