Thursday, March 2, 2017

Carpet Repair Utah 801-716-0363

What should I look for in a Carpet Repair Company?

Experience. Education is important but nothing beats experience when it comes to carpet repair.
I have in the carpet industry for over 25 years and I still enjoy the challenge of repairing carpets but more than that I enjoy solving peoples problems regarding there 3rd highest priced purchase after there home and vehicles, their flooring.

I walk into homes everyday that have had someone do a repair on carpet and they have ruined someones carpet due to the lack of experience. I can usually improve the situation but if I was called or someone that has at least 4 years experience to repair the carpet from the start we can make the carpet repair look like it was never there.

If you are getting new carpet installed in your home please keep any extra carpet, this is key to keeping your carpet looking perfect. If I cant get out a stain with cleaning 99% of the time it can be patched. I can also take carpet from a closet to patch a defect but can never match the carpet perfectly so having the same dye lot is huge.

Also understanding how to re-stretch a home with ripples, buckles or tripping hazards is something that comes with experience. A lot of the cost is in moving the furniture so if you can empty a room of most of its furniture it will bring down costs dramatically.

Our company does and prefers to do free quotes when it comes to carpet repairs and carpet re-stretching, this allows us to set up the job and give you a firm quote on carpet repairs and carpet re-stretching but also you will only have to move the very minimal amount of furniture and keep costs reasonable.

March Blog Special.

Call our offices by March 15th and receive 40% off Carpet Cleaning only. 

Just say 40% Blog Special when you call, Its that simple!


Monday, February 20, 2017

Carpet Cleaning by Carpet Care and Repair of Utah

How do I choose the best Carpet Cleaner in Utah?

Is there a difference in Carpet Cleaning Methods?

What questions should I ask on the phone when I'm searching for a Carpet Cleaner?

How do I choose the best Carpet Cleaner in Utah?
The best way I have found to select a quality company is through references and referrals. If you do not have a friend or family member that can give you a reference or referral go online and do a google search and check their online reviews. Our company has been around for over 25 years and our number 1 goal is client satisfaction. If a client is not satisfied with our work we rush back to their home and resolve the situation immediately. If at the time they are not still 100% thrilled with our service we just refund their money, no questions asked. In 25 years we have refunded 3 clients and they were all cat urine jobs, we are very proud of this record.

Is there a difference in Carpet Cleaning Methods?
There are many different methods of carpet cleaning but the "The Only" method that is endorsed by the carpet manufactures and the IICRC is HWE or Hot Water Extraction or better known to the public as "Steam Cleaning." Any other method of carpet cleaning will void any warranties given to you by the manufacturer that made your carpet. Dry cleaning has been proven to put to much agitation on the fibers and only gets your carpets 50% clean as HWE.

What questions should I ask on the phone when I'm searching for a Carpet Cleaner?
1. What is your reputation in the carpet cleaning business and can you give me any credible references?
2. How long have you been in business?
3.What are your credentials and do you hold any certifications by the IICRC (Institute of Inspection, Cleaning, Restoration Certification.
4. What system do you use? Hot Water Extraction (HWE)?
5. Do you have a guarantee? And can you explain it in detail?

These questions are so important before you even get int pricing and if you are concerned about any answers you receive from these questions it should throw up a red flag. If you feel good about the responses you get but are not comfortable with the price, have the company come out and give you a "no pressure" quote. Make sure you explain you will not being doing the work that day and If they refuse to give a free quote than this company is not right for you!

March Blog Special.

Call our offices by March 15th and receive 40% off Carpet Cleaning only. 

Just say 40% Blog Special when you call, Its that simple!


Thursday, December 4, 2014

Pet Urine Removal Carpet Care and Repair of Utah 801-716-0363

Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it has a pH of about 5 or 6, which is on the acid side of the pH Scale. It is easier to remove right then when it is fresh. Once it dries it turns “alkaline” or to a high pH between 10 to12 on the scale and becomes more difficult to remove. The warm acid state of the urine offers a perfect breeding ground for bacteria, which begin to flourish almost immediately. In this original acid state the urine begins to oxidize and react with the carpet to create a color change, which will become permanent if the urine is not removed immediately. Some of this color change can be attributed to the strong ammonia that forms as the urine passes through bacterial and chemical change. If left for days or weeks, depending on the fabric or floor type, it will change the dye structure, therefore causing permanent staining. Even if the soluble deposits are removed, the damage to the dye structure may already be done.
There are two sources of odors associated with urine. The first comes from bacteria that grow abundantly in dark warm places with a never-ending food source. A pet can feed the bacteria daily! This bacteria growth and breakdown of the urine creates amino acids. These complex organic compounds will often work deep into the fibers to a point of becoming part of the fiber. This can present a challenging situation. The waste materials and gases from the decomposing urine create an unpleasant odor. When dried urine is remoistened, it gives off an ammonia gas. If smelled once it is seldom forgotten.
The second source of odor is chemical odor that is present even when the bacteria have been killed. This explains the reason that more than sanitizing is necessary toneutralize odors from urine. Urine also presents additional odor problems when the relative humidity is high. The salts and crystals that are left behind as the urine dries are hydrophilic and draw water to them. Dried urine is often easy to smell in the humid months because the salts attract the moisture, the moisture evaporates putting out a greater proportion of odorous ammonia gas. You must get rid of the urine salts in and under the carpet to get rid of the odor. That’s why cleaning existing urine spots WILL NOT remove any associated odor. In fact, it could INCREASE the odor in the air space for a temporary period of time.

Do-It-Yourself Pet Stain Removal
The best tool to have is a small one gallon wet vac or small spot removal machine. A small wet vac can be purchased for under $30.00. We recommend a small machine because the more convenient, the more likely you are to get it out for an accident.
If you can get the urine up while it is fresh you will have a better chance of 100% removal. Simply suck the urine right out of the carpet. Then apply some of Carpet Care and Repair’s Avenge and let it sit a few minutes. Then pour a measuring cup of warm water on the spot and suck it out to rinse the carpet. Always dry the carpet as much as possible and never scrub or rub the carpet. This will distort the face fiber and break down the fiber protection and allow for easy staining.
If the urine spot is older than 24 hours, apply Carpet Care and Repair’s Avenge, rinse the carpet with warm water and wet vac. Then you can mix 1 part white distilled vinegar with 2 parts water and apply it to the spot, rinse with warm water, and wet vac. Do not use the vinegar on fresh spots as the acid from the vinegar can not counter the acid from fresh urine. The vinegar works best after 24 hours when the urine has become alkaline.

Monday, December 1, 2014

What is a Certified Carpet Cleaner?

In shopping for carpet cleaning, you may have noticed the word “certified” being used in advertising. You may have seen a logo being used to feature certification. What does this mean to you as a client? Would you be surprised to learn that most carpet cleaning companies have no formal training? That they are not required to be licensed? That there is no requirement to have any certification whatsoever? Is training and certification important? After all, isn’t carpet cleaning a “menial” task that anyone can perform?

Actually, a carpet cleaning professional is working with one of your most valuable assets.  Should it be trusted with just anyone? Unfortunately, our industry is full of “rogues” that only care about how much money they can get from you, and nothing about the life of your carpeting. They do not care about the industry in which they work.

Have you ever noticed that in many states, air conditioning companies, plumbers, and pest control companies are required to be licensed? Not so for carpet cleaners. Fortunately for you, and for me, there are many fine people in the carpet cleaning industry that realize the standard must be raised. Those of us in that process help to police our own industry. In order to do this, associations and certification organizations were created.

One such organization is called the IICRC (Institute of Inspection, Cleaning, and Restoration Certification). This organization provides certification courses and exams for the carpet cleaning industry. By attending these courses, carpet cleaners are taught about fiber identification, carpet construction, cleaning chemistry, cleaning methods, and professionalism.

These valuable concepts equip them to choose the proper procedures for cleaning your carpet. The certified firm is on the cutting edge of technology and change in our industry. A certified firm knows the right way to apply cleaning procedures and chemistry. A certified firm is working together with other certified firms to raise the standard of carpet cleaning in general, therefore providing you with a higher quality product.

Professional Carpet Cleaning Services, Carpet Care and Repair in Pleasant Grove Utah 801-716-0363

Friday, November 7, 2014

Carpet Care and Repair of Utah 801-716-0363

When it comes to getting your home or business to look as clean as possible, the team at Carpet Care and Repair can give you Excellent Service for an reasonable price. Let us start with an efficient, thorough cleaning of your carpets, which will lead to a healthy home environment and clean floors that look as good as new. We can also provide a wide variety of carpet repairs such as burn marks, bleach spots, carpet re-stretching, carpet re-installation, small flood damage, house pet problems and so much more. Our cleaning experts can also provide you with many other services including tile and grout cleaning, area rug cleaning, and upholstery cleaning. The CCR team doesn't mind doing the dirty work, as we are well-known for being Utah’s pet urine removal specialists, using our tested five-step process. Carpet Care and Repair is based in Pleasant Grove, but we are able to offer all of these services to homes and businesses in Salt Lake City, Provo, Sandy, Draper, Lehi, Sugar House, Park City, Orem, and several other areas in the Wasatch Front. Call the professionals at Carpet Care and Repair today and ensure that your cleaning comes with the service and care it deserves. 801-716-0363

How Important is Vacuuming?

How important is vacuuming in the proper maintenance of carpeting?  A professional carpet cleaner will tell you that an ongoing frequent vacuuming schedule is an essential part of preserving the appearance and life span of any carpet.  However, it’s important for you to know that any professional cleaner who cleans your carpet should still pre-vacuum before cleaning.  Excuses why some don’t range from “There’s not enough time” to “The suction on my cleaning extractor is powerful enough that I don’t need to” to “It doesn’t really make that much difference.”

The truth of the matter is that vacuuming prior to any cleaning is a critical step that should never be skipped.  There’s an old saying in the carpet cleaning industry: “It’s easier to remove dust than mud.”  You can put this saying to a test by taking two pieces of loose-weave fabric and running one of them under water and wringing it out.  Sprinkle a bit of talc or baby powder on both pieces, then try sucking the powder through the back of the fabric with your vacuum.  You’ll be able to suck the powder through the dry piece but not the wet piece.  On the wet piece, the powder will cake and stick to the fabric fibers.

This same principle holds true in carpet cleaning.  Most dry dust and loose soil lifts out of the carpet during pre-vacuuming but, once dampened, clings to the carpet fibers.  Without exception, dry vacuuming should be the first step in any kind of carpet cleaning.  Further, professionals should have a more powerful vacuum cleaner than you do in order to remove as much dry particulate soil as possible before wet cleaning.  When we clean carpet, any dust that doesn’t come out with our dry vacuuming is taken care of by the professional-grade cleaning chemicals we use.  If you have questions about caring for your carpet, please give us a call.  We’re always happy to talk with you.

Wednesday, November 5, 2014

What are the different treatment options with pet urine removal?

When animal odors are present in carpet or upholstery but there is little or no urine contamination - we apply a bonding/encapsulating deodorizer according to directions. We then proceed with carpet cleaning as usual. The bonding/encapsulating deodorizer will absorb odors on contact. Odors deeper in the tufts will be reached as we groom our prespray into the carpet.

Light-Apply an Enzyme Producing Deodorizing liberally to visible stains and other locations where we have detected urine with our High-Intensity Ultra Violet Light. We allow as much dwell time as practical. Effective dwell time can range from 20 minutes to a couple of hours for light contamination. Our Enzyme Producing Deodorizer can be working while we set up our truck mount carpet cleaning equipment. Our carpet cleaning service can clean the affected areas using the bonding/encapsulating deodorizer in our prespray as described above.

Moderate-As the extent of contamination increases, so do the choices and the necessity for complex treatments increases. The basic process will be described first. Then we'll discuss additional steps that may be used. We prespray any  stains we have located with our High-Intensity Ultra Violet Light using a Urine Pre-treatment. This is an acid side product that breaks down the alkaline salts. For best results, we make a liberal application that will reach not only the stains on the surface but dried urine residues in the backing. We allow the urine pre-treatment at least 15 minutes dwell time. If all the carpet is being cleaned at this time, we go ahead with our carpet cleaning now. We include a step to work your pretreatment into the face fibers.
After completing the rinse and extract step, we saturate contaminated areas with Bonding/Encapsulating Deodorizer. For the best result, the Bonding/Encapsulating Deodorizer must come in contact with all the source of the odor. If the urine has reached the backing, the cushion and the subfloor then the Bonding/Encapsulating Deodorizer must also reach there. Be aware that the size of the stain on the surface will be significantly smaller than the area to which the urine has spread. As the urine reaches the backing it spreads horizontally before soaking through. On reaching the subfloor, the liquid again spreads laterally in addition to soaking into the flooring. What appears to be a 6" stain on the surface may have expanded to several square feet by the time it has penetrated the floor. We do not skimp on the application of the Bonding/Encapsulating Deodorizer. It must reach every place the urine went.
We use our Sub-Surface Extraction Tool to extract moisture from the spots we've treated. We thoroughly flush all contamination from the area by allowing additional water to flow to the spot while continuing to extract with the Sub-Surface Extraction Tool.

Severe-For complete odor removal in a severely affected carpet, an extensive treatment is required. Often a pet will "go" in the same general area for a period of a year or two or more before remediation is started. Considering the volume of urine deposited over time you can be sure that the cushion and the floor have been saturated.
Given the extent of contamination, we'll cover the steps necessary for complete odor removal. You and I can decide if it will be possible to skip any steps and still achieve an acceptable result.
1.Disengage the carpet. Turn back the carpet to expose the effected area. Some furniture moving may be required. The pad should be removed and thrown away. Inspect the floor. Wood floors should be cleaned followed by an application of your Enzyme Producing Deodorizer or they may be sanded. Concrete floors can be cleaned by wet mopping with Enzyme Producing Deodorizer. Floors should then be sealed with a pigmented shellac or a clear acrylic. Extend the application of the sealer at least 1' beyond contamination. While the carpet is turned back, we examine the tackless strip, baseboards and walls. Any contaminated materials must be removed and replaced or cleaned and possibly sealed. After the sealer dries replace the pad.
2. We treat both the front and back side of the carpet with a solution of your Urine Pre-treatment. Allow 15 minutes or more dwell time.
3.Extract affected areas, both front and back. This will clean the carpets including removing urine.
4. Reinstall the carpet.
5. Saturate spray the carpet with your Enzyme Producing Deodorizer. Allow the solution to dwell 20 minutes to 24 hours depending upon the severity of the odor. For best results, extract out the Enzyme Producing deodorizer. Drying time will range from 24 to 48 hours. Ventilate. The final result will be evident about 24 hours after the carpets dry.
6. Clean and deodorize other surfaces that may have absorbed odors over time. If male animals were in the home, check for urine on vertical surfaces such as walls and furniture. A Bonding/Encapsulating Deodorizer can be used on upholstery, in wall cleaning solutions and for many other surfaces. Change the air return filters in the HVAC system. Check to see if the air handling system could be redistributing odors. If so, then the ductwork may need cleaning as well.

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