How do I choose the best Carpet Cleaner in Utah?
Is there a difference in Carpet Cleaning Methods?
What questions should I ask on the phone when I'm searching for a Carpet Cleaner?
How do I choose the best Carpet Cleaner in Utah?
The best way I have found to select a quality company is through references and referrals. If you do not have a friend or family member that can give you a reference or referral go online and do a google search and check their online reviews. Our company has been around for over 25 years and our number 1 goal is client satisfaction. If a client is not satisfied with our work we rush back to their home and resolve the situation immediately. If at the time they are not still 100% thrilled with our service we just refund their money, no questions asked. In 25 years we have refunded 3 clients and they were all cat urine jobs, we are very proud of this record.
Is there a difference in Carpet Cleaning Methods?
There are many different methods of carpet cleaning but the "The Only" method that is endorsed by the carpet manufactures and the IICRC is HWE or Hot Water Extraction or better known to the public as "Steam Cleaning." Any other method of carpet cleaning will void any warranties given to you by the manufacturer that made your carpet. Dry cleaning has been proven to put to much agitation on the fibers and only gets your carpets 50% clean as HWE.
What questions should I ask on the phone when I'm searching for a Carpet Cleaner?
1. What is your reputation in the carpet cleaning business and can you give me any credible references?
2. How long have you been in business?
3.What are your credentials and do you hold any certifications by the IICRC (Institute of Inspection, Cleaning, Restoration Certification.
4. What system do you use? Hot Water Extraction (HWE)?
5. Do you have a guarantee? And can you explain it in detail?
These questions are so important before you even get int pricing and if you are concerned about any answers you receive from these questions it should throw up a red flag. If you feel good about the responses you get but are not comfortable with the price, have the company come out and give you a "no pressure" quote. Make sure you explain you will not being doing the work that day and If they refuse to give a free quote than this company is not right for you!
